We want you to feel confident when shopping with us. If an eligible purchase does not meet your expectations, you may request a return in accordance with this policy.
Return Window
Return requests should generally be submitted within 30 days of the date the order was delivered.
Return Requirements
Products submitted for return should:
- Be unused and in their original condition.
- Include original packaging when applicable.
- Include all original accessories, parts, and materials.
- Not have been damaged through misuse or improper handling.
We may decline a return if the item does not meet the applicable requirements.
Items Not Eligible for Return
The following types of products are generally excluded from returns:
- Personalized or customized products.
- Digital goods and downloadable content.
- Gift cards.
- Clearance or final-sale products.
- Products that have been used, installed, altered, or damaged.
Refunds
Returned products will be inspected after they are received.
If the return is approved, the refund will be processed through the original payment method.
The time required for funds to become available may vary depending on the payment provider or financial institution.
Damaged or Incorrect Orders
If your order arrives damaged, defective, incomplete, or contains an incorrect product, please retain the item and its original packaging while the matter is being reviewed.
Return Shipping
Unless a return is required due to a confirmed product defect or an order fulfillment mistake, the customer is generally responsible for return shipping costs.